Customer Care for Element Vape
As a JUUL Pods leading e-liquid business that delivers legal USA nicotine products to consumers, cannot stress enough how vital it is to deal with your Element Vape package properly. The security of consumers’ safety is very important, and we do everything we can to make sure your orders are processed quickly and securely. However, some of the issues we experience with returning customer goods, often stem from our lack of knowledge or patience. For these reasons, we have created a simple guide to help you deal with your return packages.
If you have got received an error from your local delivery service and would certainly like to terminate your order, very first check your e mail and/or spam filter this means you clicked on the correct shipping and delivery address and/or LINK. Once this has been done, if you are still interested in continuing, just answer the email with the information on your request and you may greatly appreciate virtually any assistance you might offer. For specialized issues, you may possibly need to get in touch with customer service via their phone number: (Toll Free). Alternatively, if you have any additional questions, you may send us a good email and we all will try our best to assist you.
Your package will arrive at your own door within more effective to ten functioning days. Take note that shipping times may possibly vary from a single courier company in order to another. It is therefore, usually preferable to buy with a reputable company. To help ensure your package deal arrives safely, all of us always advise that you sign your current parcel’s “Thanks Regarding Sending” section mainly because it arrives. Your local delivery services usually are required to clearly display this signature bank confirmation on just about all sent items, which include Element Vape products.
As soon as your parcel is here at your doorway, you will need to collect it as soon because possible. This will be normally done by completing a self-addressed, stamped envelope along with your return address and tracking amount. Upon arrival, ensure that your unit is completely charged and prepared to start out using this immediately. Do not hold out for your Component Vape product to warm up; this can not be stressed adequate, especially in the case of rechargeable batteries.
As defined within the above passage, when shipping to be able to UK residents, shipping and delivery is going to be facilitated by one of our nationwide network of courier companies, such because DPD, FED FORMER MATE or UPS — but please enable for additional fees to be obtained into consideration whenever placing your order. Customers located inside the Republic of eire are not permitted to get online. In most cases, customers located within typically the Republic of Ireland will be struggling to purchase the product through the use of credit credit cards or debit cards. We are currently going through some issues with credit card fraud in European countries as well as in certain instances, payments made applying these methods may possibly be declined or even reversed. In add-on, all deliveries to be able to EU customers may possibly be subject to taxes and import duties.
Any time shipping internationally, you should note that customs procedures are extremely time-consuming and frequently require the assistance of a good independent customs dealer. In the case of an brought in product, delivery occasions will be reliant on your courier’s international delivery services and transit periods may greatly go beyond our internal shipping estimates. If you are not sure of expected transit times, please contact us immediately. Global orders will generally arrive within three to five business days after payment has recently been received.
For all those questions regarding this matter, please note that all queries should be aimed towards our business headquarters. Should you need to create changes or inquire regarding our services in general, you can do so in anytime during enterprise hours, Monday by means of Friday, except Sunday, Wednesday, and Thursday night. Should you possess any other questions, you can either contact our customer service team or perhaps one of our sales representatives at the main office. In the event you prefer to spot your order on the internet, you are delightful to visit internet site and follow typically the simple instructions supplied. All billing in addition to ordering information will be provided at the click regarding a button.
As constantly, we strongly advise that all requests be paid for completely before shipping or delivery regarding products. Any changes to shipping or delivery policies will probably be clearly indicated upon receipt of transaction. In the celebration of a defect in any item, please contact all of us right away for a return or substitute. As long because your satisfaction is our most critical, we will work together with you to make certain that you have got the best digital products available.